Maintenance Action Control System (MACS)
The Maintenance Action Control System (MACS) is an internet based tool designed for the Maintenance Control Center (MCC).
Maintenance Control Operators (MCO's) are assigned responsibility for maintaining current information in the system for each contracted airline.
MACS is dependent on data recorded in the Airborne Performance Tracking System (APTS) to track deferrals, LRU requirements, service bulletin incorporation, and preventive maintenance requirements for both aircraft and individual LRU's.
Additionally, the system has separate reporting capabilities to meet service base and customer needs.
Listed below are the main tools in the MACS system and a brief explanation of their function.
- DATA INPUT/MANAGEMENT
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Process Current Deferred Data.
Real-time open deferral data from the APTS system is displayed. To this, the MCO adds additional flight routing information from customer supplied data and comments that may help the downstream bases clear the deferral. There is also a link available to help the MCO locate LRU inventory. The MCO can also review service call activity subsequent to the deferral to see if it was inadvertently cleared using a different Log Book number. If, after review, the MCO determines that it was cleared incorrectly, the MCO can correct the closing record. This information appears on the MACS Base Report and the Customer ODR report.
Aircraft PM Maintenance. The MCO creates and maintains aircraft preventive maintenance contract entries that will direct service base personnel to perform aircraft PM functions at specified intervals. This tool identifies contract number, tail numbers involved in the PM contract, frequency of PM Service, and then tracks which of the functions are completed, due, and overdue. MACS Aircraft PM completion is automatically updated by data input into the APTS system. This information shows on the MACS Base Report, but only for the bases that due PM's.
LRU PM Maintenance. The MCO creates and maintains specific LRU preventive maintenance contract entries that will direct service base personnel to perform PM on the LRU's at specified intervals. This tool identifies contract number, LRU part numbers involved in the PM contract, frequency of PM Service and then tracks which of the functions are completed, due, and overdue. MACS LRU PM completion is automatically updated by data input into the APTS system. This information shows on the MACS Base Report, but only for the bases that do PM's.
Service Bulletin Maintenance. The MCO enters details of the service to be completed including parts involved, specific instructions of the work required, which aircraft are involved and the specific locations within them where the work is to be performed. After input, this information is tracked until APTS inputs show the service bulletin has been completed. This information shows on the MACS Base Report.
- REPORT OUTPUT
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MACS Base Report. This report is automatically generated by the MACS system and is base dependant. Only information for the airlines that are serviced at the base will show up on the report. The report consists of current open deferrals, aircraft PM's that are due, LRU PM's that are due, a copy of the RIACT report and a listing of service bulletin activity that needs to be completed.
Customer ODR Report. This report is created by the MCO responsible for each airline and is saved as a non-interactive HTML file that is e-mailed to the customer and can be viewed with any internet browser. The report shows current deferral data for the airline, sorted by aircraft type and then by tail number. It then lists any comments that the MCO has directed to the airline. Next it shows deferrals open in the customer's system but closed in APTS, and items that were deferred for airline responsibility. Finally it shows the RIACT report, which is described in section 7.
RIACT (Rockwell In-Air Contact Tracking).
This report shows all pre-service leg incidents reported by the airlines. The MCO's are responsible to add entries when reported and to delete entries as they are cleared or are recorded in APTS as service call entries. This report shows on the MACS Base Report, the Customer ODR Report and the APTS Arriving Aircraft Report.
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